Mile Cross Good Neighbour Scheme

Who We Are

Mile Cross Good Neighbour Scheme (Mile Cross GNS) is a community organisation founded by Catherine Dougherty, who believes that no one in Mile Cross should feel isolated, unsupported, or left behind. We bring neighbourliness to life through practical help, friendly connections, and a shared commitment to strengthening our community.

Our volunteers are everyday people who give their time to make life a little easier for others. Whether someone needs help occasionally or more regularly, we’re here to ensure that everyone in Mile Cross can enjoy a better quality of life and feel part of a caring, resilient community.

What We Do

Mile Cross GNS offers simple, practical support that makes a real difference, including:

• Friendly check‑ins and social connection
• Help with small day‑to‑day tasks
• Support for residents who may be lonely, isolated, or facing challenges
• Signposting to trusted local services and community groups
• Encouraging independence, confidence, and community belonging

Our work is rooted in the national standards of Good Neighbour Schemes and supported by the ethos championed across Norfolk: promoting neighbourliness, reducing isolation, and helping people remain independent for longer.

Why We Exist

Good Neighbour Schemes across Norfolk have grown rapidly in recent years, especially as communities recognised the importance of looking out for one another. Mile Cross is a proud, diverse, and historic estate, and our scheme exists to build on that strength.

We aim to:

• Create a safer, more connected neighbourhood
• Ensure no resident feels alone or unsupported
• Build resilience by empowering local people to help one another
• Celebrate the spirit of community that makes Mile Cross unique

This aligns with the wider county vision to build stronger, more resilient communities through grassroots action.

What Being a Good Neighbour Means

Across Norfolk, volunteers describe Good Neighbour Schemes as rewarding, confidence‑building, and deeply meaningful. They speak of the joy of giving back, the pride in supporting their community, and the reassurance that no one is left behind.

Those same values guide Mile Cross GNS. We believe that:

• Kindness is powerful
• Small acts make big differences
• Community is built through connection
• Everyone has something to offer

Our Vision for Mile Cross

We are working toward a neighbourhood where:

• People know and trust their neighbours
• Support is easy to access and free of judgment
• Vulnerable residents feel safe and included
• Community pride is visible and shared
• Local people shape the future of their estate

Mile Cross GNS is part of a wider movement supported by Community Action Norfolk, which has helped establish Good Neighbour Schemes across the county and continues to champion community‑led support.